Important Information

PATIENT ADVOCATE

Your comfort, satisfaction and safety are very important to us and we hope to meet all of your needs while visiting our facilities. However, if you have any concerns regarding your care, please notify our Patient Advocate at 405.701.7623 and we will do our best to respond in a timely manner.

All issues brought forth will be reviewed. The ASTHS will not discriminate against anyone who submits a concern or suggestion in affording access to care in the future.

Your comments are very valuable and help us continuously improve our services to you, so please let us know what you think. Always remember we are here to help you.

Eligibility

Our Absentee Shawnee Health System Services are for:

• Federally recognized American Indian and Alaska Natives in the United States

• Non-Native individuals with select insurances. Please contact new patient registration for approval on your insurance.

• ADDITIONAL INFORMATION TO BE ADDED

Required Documentation for patients 19 years and older

• Picture ID (Unexpired Driver’s License or State I.D or not needed if picture on Tribal Enrollment Card)

• Tribal Enrollment Card (or CDIB, Letter of Descendancy, and BIA card, will be considered DESCENDANTS)

• Social Security Card (not needed for in-house Medical care or if printed on Tribal Enrollment Card) If REFUSED – It could delay any future referral as other facilities do require them.

• Insurance Cards (Medicaid, Medicare, and/or private insurances, will need front and back of card scanned)

• Proof of Residency not need for in-house Medical care.               

  • Utility bill in patient’s names

  • Lease/Rent agreement in patient’s name.

  • If residing/boarding with another household, residency still applies.

  • A notarized statement from head of household verifying residency to that effect must be submitted and along with utility bill or rent/lease agreement.

  • If utility bill or rent/lease agreement is in spouse’s names, a marriage certificate will need to be submitted, along with utility bill or rent/lease agreement. If REFUSED – It could delay any future referrals as other facilities do require them.

Required Documentation for patients 18 years and younger

• Picture ID (Unexpired Driver’s License or State I.D or not needed if picture on Tribal Enrollment Card) – will need parent or legal guardian’s

• Tribal Enrollment Card (or CDIB, Letter of Descendancy, and BIA card, will be considered DESCENDANTS) Children younger than 4 years of age may use parent’s

• Social Security Card (not needed for in-house Medical care or if printed on Tribal Enrollment Card) If REFUSED – It could delay any future referral as other facilities do require them.

• Insurance Cards (Medicaid, Medicare, and/or private insurances)

• Certified Birth Certificate (3 months and up)

• Guardianship or Placement Documents (if applicable)

Important Numbers

Resource Center 405.364.7298

AST Tribal Store 405.364.0668

Thunderbird Casino in Norman 405.360.9270

Thunderbird Casino in Shawnee 405.273.2679

AST Complex 405.275.4030

AST Tribal Police Dept. 405.275.3200

Behavioral Health-Shawnee 405.878.4716

AST Shawnee Pharmacy Refill Line 405.878.5859

AST Little Axe Pharmacy Refill Line 405.292.9530

AST Housing 405.273.1050

Little Axe Building Blocks 405.360.2712

Shawnee Building Blocks 405.878.0633